Anyone can do it, but it takes skill to do well.
- Digital strategy.
- Service design.
- Content & IA.
- User experience.
For us, it's not (just) about making beautiful websites, intranets or apps. It's about improving
experience by simplifying online services. We deliver complex digital projects through the use of modern
design and development practices. Our approach has delivered everything from short research and strategy
activities to the redevelopment of some of the largest Australian government websites.
Audit of Questacon’s digital ecosystem
In just 5 weeks, we audited the main IT systems in the National Science and Technology Centre,
starting with the ticketing system, point of sale, website, membership management, all the way to
digital signage through the centre. We then identified opportunities for modernisation and capability
enhancements, recommending a three-year roadmap for change.
Discovery research for the AEC
In 3 months, and across the last federal election, our researchers and business analysts conducted
workshops, interviews, audits, surveys and other research activities to identify the target users of
both the intranet and website, understanding their current pain points and expectations. Our work
underpins a major digital transformation program starting later in the year.
Pro-bono redesign for Artsound
We love to give back to our community. For that reason, we decided to help a fellow born and bred
Canberran radio station by designing and implementing a new brand, visual identity and website more in
tune with today’s trends and standards.
Digital transformation for the ACMA
For close to 10 months, we helped the ACMA stakeholders to embrace a human-centered approach to
service delivery. The tangible outcome is reflected in the beta version of the organisations' new
website, offering very technical information in a much simpler way, allowing more users to self-serve
and increase overall compliance.
Rebrand of the Fair Work Ombudsman
After a brief discovery phase to identify its target user groups and business requirements, we were
tasked to refresh and redesign the Fair Work Ombudsman's website. We also evolved the organisation's
brand identity, and applied its new style to most of the website's templates, modernising its
Digital transformation for the Department of Home Affairs
Over 16 months, we helped redesigning the services on Australia's second largest government website at
the time (border.gov.au), used by millions of
people every year. Our work resulted in 3 new websites
(portfolio, immigration and ABF), a navigation improvement of +300% and more
than 6,000 pages
Discover & understand
To understand the problems we must solve, we start with research. We learn about the needs,
frustrations and hopes of both users and stakeholders while mapping systems and services.
Solve & design
Once we know what we’re aiming for and what constraints we’re working with, we explore potential
solutions. We develop hypotheses, iterate our first designs and evaluate suitable systems.
Craft & deliver
This is when we put our solution to work. We design, build and release a minimum viable product to
beta that users can test. We collect feedback and metrics to help us make improvements before
Measure & improve
After launch, we don’t cut and run. We make sure the right processes and supports are in place to
phase out the ‘old’, and continue using and improving the ‘new’.
We're a passionate bunch with a lot of open tabs.
Our team includes strategists, delivery managers, researchers, service designers, content specialists,
interaction designers, visual designers and full-stack developers (and an office dog or two).
'I've worked as an entrepreneur, running technology startups and leading product teams for large
multinationals, but I'm most proud of the work we're doing right now at Cordelta Digital. We're
showing what's possible when organisations embrace new ways of working to completely rethink and
deliver digital services.'
'Motivating and engaging people is my focus. I help get the best out of our team to ensure we're
working towards the same goal, and ultimately that creates the best outcome for our clients.'
Etienne 'E.T.' Maujean
'I'm obsessed with improving people's experiences of digital products and online services. Making
our work truly effective and unique means harnessing the power of design thinking and a
human-centred approach—and trust me, it's simpler than it sounds.'
'I'm passionate about using technology to make life easier for people. I draw on my experience
across a wide range of systems and industries to create the most effective solutions for
'I work on the people problems: delivery management and user experience. I know I've done my job
we deliver a product that users and stakeholders love.'
'While I've led creative teams for global design agencies, I have a passion for being more "hands
on" in making technology easier for people to use, whether through user experience or
'I love exploring how design can be applied to enrich the lives of the people engaging with it. A
decade of working in the design industry has given me really valuable insights into using creative
solutions to solve complex problems.'
'I believe good design has the power to tell stories, transform brands and deepen connections. I
strive to bring a healthy balance of form and function to every creative strategy and solution we
'I'm dedicated to solving real-world digital problems by employing robust, cutting-edge
technologies, with an eye for detail and creativity. Web applications, mobile applications,
websites—I have you covered.'
'I live and breathe software engineering every day, and love every moment. After nearly 2 decades
the industry working for companies around the world like Microsoft and the London Stock Exchange,
passion for learning and advancing our field is stronger than ever.'
'I love that my job allows me to improve everyday life for others. From the interface that
a mother with information and payments for her newborn baby, to the branding that a business owner
feels a genuine sense of pride in, I do creative work that makes people happy.'
We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.